Restoration Contractors are specialists in the repair of buildings damaged by perils such as fire, windstorm, flood, water damage, hurricane and tornadoes. They are also specialists in the repair and cleaning of personal property from homes and businesses.
These kinds of cleaning processes and repairs require specialized equipment and knowledge that a normal General Contractor will not have. In addition, the restoration contractor uses estimating software that is acceptable to the insurance companies in the calculation of the repair estimate.
Many times, a claims adjuster who represents the insurance company will bring his favorite contractor with him when he inspects your damages. This is not necessarily bad, but can easily become a conflict of interest for the contractor.
I recommend that you, the policyholder and owner of the property, find a restoration contractor of your own to write your damage repair estimate. Customarily, the contractor will write this estimate at no charge, hoping that he will get the repair job. But even if it cost you a couple hundred dollars for the estimate, it could mean the difference in thousands of dollars of repairs.
But, how does a policyholder with damages locate a reputable restoration contractor?
1. Using your computer search engine, look for “Restoration Contractor” or “Disaster Repair” and your zip code or state.
2. Note which contractors in your area are advertising on TV and radio in your area. A big advertiser is usually having some success. Some national companies, like Servpro, advertise heavily and will have offices nearby.
3. Ask friends and business associates for a referral.
Once you have located two or three contractors in your area, interview them with these questions:
1. How many years have you been a Restoration Contractor?
2. Do you have a specialty, like homes or commercial losses?
3. Can you provide a list of at least ten satisfied customers with phone numbers?
4. Do you have documentation of your success in insurance settlements?
5. Have you ever had a complaint filed against you with the Department of Insurance or the state Office of Consumer Affairs?
6. Please explain your fees and how you are paid.
7. Please provide a copy of your repair contract.
Based upon the information you glean from your interviews, you can make a choice of the best Personal Injury Attorney to consult.